Q1 Can I get a sample?
Yes, we support sample order. The MOQ can be 1pcs.
Q2 What's the MOQ?
Online orders mostly support 1pcs, different products have different MOQ requirements. For OEM/ODM orders, our minimum order quantity is 100pcs for each model, but we accept smaller orders as trial orders.
Q3 What's your delivery time?
About 5-12 working days for online products, and about 7-15 working days for bulk orders.
Q4 What shipping method can I choose? How about the shipping time?
For small orders, we ship by air express such as DHL, UPS, TNT, FedEx, and Aramex, which takes about 3-7 working days. For large orders, air shipping takes about 7-12 working days, and ocean shipping takes about 15-45 working days. We will check and recommend the best shipping solution according to the destination and order quantity.
Q5 How about your warranty?
Our warranty period is 12 months, with life-time maintenance support! For any quality issues, please take photos and videos for our inspection. We will take full responsibility and provide a satisfactory solution.
Q6 How can you guarantee your quality?
Normally we will send you a sample to confirm everything first, and then make the bulk order exactly the same as your request. Orders can also be placed through trade assurance systems to guarantee quality and delivery schedules.